Terms of Service

Last Updated: October 4, 2026

Welcome to Clysta. These Terms of Service govern your access to and use of our website, https://clysta.shop/, and any purchases made through our online store.

By accessing our website, browsing our products or placing an order, you agree to comply with these Terms of Service. Please read them carefully before using our website.

1. General Conditions

Clysta operates an online store offering jewellery and related products to customers.

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are using the website on behalf of another person or entity, you confirm that you are authorised to do so.

We reserve the right to refuse service, restrict access or cancel transactions where permitted by applicable law and for legitimate business or security reasons.

2. Products & Descriptions

We make reasonable efforts to ensure that all product descriptions, images, specifications, colours and prices displayed on our website are accurate.

However:

• Actual product colours may vary slightly due to screen settings, lighting and photography.
• Minor variations in appearance may occur due to manufacturing or material characteristics.
• Product availability may change without prior notice.

We do not intentionally misrepresent our products. If a product is materially different from its description, customers may contact us for an appropriate resolution under our Returns & Exchange Policy and applicable law.

3. Pricing & Payments

All product prices and applicable charges will be displayed on our website and at checkout.

Prices may change from time to time, but any changes will not affect an order that has already been accepted, except where correction or cancellation is permitted by applicable law.

We accept the payment methods made available at checkout, which may include online payment options and Cash on Delivery, if enabled.

Customers are responsible for providing accurate payment and billing details. Orders may be subject to payment verification and fraud-prevention checks.

4. Orders & Acceptance

When you place an order on Clysta, you will receive an order confirmation or acknowledgement.

An order acknowledgement does not necessarily mean that the order has been finally accepted. We reserve the right to review orders for availability, payment verification, pricing errors or suspected fraudulent activity.

If we cannot fulfil an order, we will inform you and arrange a cancellation and eligible refund, as applicable.

5. Shipping & Delivery

We aim to process and deliver orders within the estimated timelines mentioned in our Shipping Policy.

Delivery timelines are estimates and may be affected by courier operations, weather conditions, public holidays and other unforeseen circumstances.

Customers are responsible for providing accurate delivery information and ensuring that someone is available to receive the shipment, where required.

For additional information, please refer to our Shipping Policy.

6. Returns, Exchanges & Refunds

All returns, exchanges, cancellations and refunds are governed by our Returns & Exchange Policy.

Customers are encouraged to review that policy before making a purchase.

Nothing in these Terms of Service is intended to limit any rights or remedies available to consumers under applicable law, including rights relating to defective, incorrect or misrepresented products.

7. Intellectual Property

All content available on the Clysta website, including but not limited to:

• Brand name and logo
• Product photographs and images
• Website design and layout
• Written descriptions and marketing content
• Graphics, videos and other creative materials

is owned by Clysta or used with appropriate permission, unless otherwise indicated.

You may not reproduce, distribute, modify, republish or commercially exploit our content without prior written permission, except as permitted by applicable law.

8. User Conduct

When using our website, you agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to our website, systems or customer information.
• Interfere with website functionality or security.
• Submit false, misleading or fraudulent order information.
• Use automated systems to disrupt, scrape or misuse our website in a manner that violates applicable law or our legitimate rights.

We may take appropriate action in response to violations, subject to applicable law.

9. Third-Party Services

Our website may use third-party services, including Shopify, payment gateways, courier partners, analytics providers and other integrated platforms.

These services may be subject to their own terms, policies and conditions. Clysta is not responsible for independent services outside its reasonable control, but this does not affect any legal responsibility that we may have to our customers.

10. Limitation of Liability

To the extent permitted by applicable law, Clysta will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, including certain service interruptions or third-party technical failures.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights, or liability arising from our own unlawful conduct.

11. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or infringe our rights or the rights of others.

You may be responsible for losses and reasonable costs directly arising from your unlawful conduct or material breach of these Terms, where such responsibility is legally enforceable.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

13. Changes to Terms

We may update or modify these Terms of Service from time to time to reflect changes in our business, website functionality, services or applicable laws.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published will be subject to the updated terms, to the extent permitted by applicable law.

14. Governing Law & Jurisdiction

These Terms of Service will be governed by the laws of India.

Any disputes arising in connection with these Terms will be subject to the jurisdiction of the competent courts in accordance with applicable law.

Nothing in this section restricts any consumer's right to seek remedies before a competent consumer dispute redressal authority.

15. Contact Information

For any questions, concerns or assistance regarding these Terms of Service, please contact:

Brand: Clysta
Email: support.clysta@gmail.com
Phone: +91-7007919153
Website: https://clysta.shop/

Thank you for choosing Clysta. We appreciate your trust and look forward to providing you with a delightful shopping experience.