Shipping Policy

Last Updated: October 4, 2026

At Clysta, we believe your shopping experience should be as beautiful as the jewellery you choose. We are committed to delivering your orders safely, securely and on time.

Please read our shipping policy to understand how we process, dispatch and deliver your orders.

1. Order Processing

All orders placed on Clysta are subject to order verification and payment confirmation.

• Orders are generally processed within 1–3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays may be processed on the next working day.
• During sales, festive seasons or promotional events, order processing may take slightly longer.
• Once your order has been dispatched, you will receive a shipping confirmation and tracking details, wherever available.

2. Shipping & Delivery Time

We aim to deliver your orders as quickly and safely as possible.

• Standard Delivery: Estimated 4–8 business days after dispatch.
• Remote Locations: Delivery may take 7–12 business days, depending on the courier service and delivery location.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions mentioned in the respective promotion.

4. Order Tracking

Once your order has been shipped, tracking information will be shared through your registered contact details, wherever supported by our courier partner.

You can use the tracking link to follow your shipment's progress.

If you experience any difficulty tracking your order, please contact us at support.clysta@gmail.com.

5. Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate and complete shipping details at checkout.

If an order is returned to us due to an incorrect address, an unavailable recipient or repeated failed delivery attempts, please contact our support team for assistance.

Additional shipping charges may apply if the order needs to be shipped again.

6. Delayed or Lost Shipments

While we work with reliable courier partners, unexpected delays can occasionally occur.

If your order has not arrived within the estimated delivery window, please contact us. Our team will coordinate with the courier partner and assist you in resolving the issue.

If a shipment is confirmed as lost by our courier partner, we will work with you to arrange an appropriate resolution, subject to the circumstances and applicable law.

7. Damaged Packages

If your package arrives visibly damaged or tampered with, please contact us as soon as possible.

We recommend taking clear photographs or a video of the package and product to help us investigate and resolve the issue.

8. Contact Us

For shipping-related questions, order tracking or delivery assistance, please reach out to us:

Brand: Clysta
Email: support.clysta@gmail.com
Phone: +91-7007919153
Website: https://clysta.shop/

We appreciate your trust in Clysta and thank you for shopping with us.